How can we help?
Real humans in a real shop — we answer within one business day.
Where's my order?
Digital orders arrive by email within minutes — check spam if it's hiding. Prints ship in 3–5 business days; etched aluminum is hand-crafted to order and ships within 10 business days. You'll get an email the moment anything leaves the shop.
Still nothing? Email us with the name on the order and we'll track it down.
It arrived damaged
The Moon has enough craters already. Email a photo of the damage within 30 days of delivery and we'll replace your certificate, print, or etched panel free of charge — no returns, no forms, no fuss.
Custom orders
Name plates, logos, favorite craters, or the coordinates of your own acre — tell us what you're dreaming of. We'll send a quote and a proof before anything is etched.
Common questions
Is it legally binding? (No — and we're proud to say so.) What's in each package? How are coordinates assigned? All answered honestly on the main page.
Anything else — from gift questions to bulk orders for events:
Email [email protected]